Frequently Asked Questions

How can we offer such great prices?

We start by identifying the price ranges which are most attractive to our customers. Then we carefully select the best diamonds possible to create jewelry within those ranges. We take pride in our work and cut no corners--from grading the gems to crafting the product. What we do cut are extra layers of expense by selling directly to you.

Are all the diamonds real/natural?

Absolutely! Unless otherwise stated, we use only natural, untreated diamonds created by Mother Nature herself.

What if I change my mind?

If for some reason you are not completely satisfied with your jewelry purchase, you may return it within thirty days for a full refund. We do not, however, refund shipping expenses. Just email us at returns@buydazzle.com or call 877-732-9953 to request a return authorization number and instructions of return mailing.

What if the ring doesn’t fit?

During the checkout process you will be prompted to select your ring size. If, upon receiving your ring, it doesn’t fit, simply return it to us with the correct measurement and we will promptly size it for you. Simply email us at returns@buydazzle.com or call 877-732-9953 to request a return authorization number and instructions of return mailing.

When will I receive my purchase?

We ship most orders within one business day of receiving payment clearance. Delivery will depend on the method of shipping you choose at check-out and your shipping location. Ring sizing or other minor modifications may slightly delay shipping.

What are my payment options?

buyDazzle accepts all major credit cards and payments through PayPal. You can also use a money order, wire transfer or personal check. buyDazzle will ship your items once your payment transaction has been completed.

Is it safe to order with my credit card?

buyDazzle has taken all the necessary measures to ensure that your shopping experience is worry free. We use a technology called Secure Sockets Layer (SSL) which encrypts sensitive information before it is sent over the internet.